Terms &
Conditions

Welcome to the website of Innovative Investments, trading as Top Tanoor. By accessing and using our website, and by purchasing our products, you agree to comply with and be bound by the following terms and conditions of use, which, together with our privacy policy, govern the relationship between Innovative Investments, trading as Top Tanoor, and you in relation to this website.

​"The Company", "We": Refers to Innovative Investments, trading as Top Tanoor.
"Party", "Parties": Refers to both the Client and ourselves. All terms refer to the offer, acceptance, and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, for the express purpose of meeting the Client's needs in respect of the provision of the Company's stated services/products, in accordance with and subject to the prevailing law of Oman.

We, Innovative Investments, trading as Top Tanoor, offer several models of ovens. Each designed to cater to different cooking needs and preferences, along with accessories and replacement parts.

The prices for our products, listed on our website, are exclusive of VAT for the GCC. Payment methods are specified on our website and must be made in accordance with our payment terms.

​– Al Jabal, Al Shatti, Al Sahra: 10-year no burn through warranty on the inner stainless steel cooking chamber, and a 5-year warranty on paint, excluding fading or discoloration.
– Al Hufra: 10-year warranty.
– Al Wadi: Lifetime warranty.
– Replaceable components: 1-year warranty.
Terms and conditions apply and can be viewed on our website www.toptanoor.co, under FAQ.

Delivery is free for online orders to specified areas within Oman, with a billable fee applied outside of these areas. For international deliveries in the GCC, delivery is free. Please note that free shipping does not include duties or taxes, which are the responsibility of the customer.

​This website may only be used for lawful purposes. It is strictly prohibited to use this website in any way that is or may be damaging to this website or in any way that impairs users' access to this website.

The content, layout, design, data, databases, and graphics on this website are protected by national intellectual property laws and other laws. Except as expressly authorized by us, the use of the website does not grant you any proprietary rights in such content, data, or materials.

Innovative Investments, trading as Top Tanoor, will not be liable for any damages or losses resulting from your use of or inability to use this website or any materials on it, even if we have been advised of the possibility of such damages.

We reserve the right to change these terms and conditions at any time without notice. It is your responsibility to review these terms and conditions regularly to ensure you are aware of any changes.

These terms and conditions are governed by and construed in accordance with the laws of Oman, and you irrevocably submit to the exclusive jurisdiction of the courts in that State or location.

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By using this website, purchasing our products, or using our services, you acknowledge that you have read and understand these Terms and Conditions, including the Return Policy, and agree to be bound by them.